All authentication functionality has been fully restored. We're continuing to monitor for any additional issues. Please reach out to support@printtrackerpro.com or live chat on our web portal.
Posted Dec 18, 2025 - 09:32 MST
Identified
We have implemented a fix and are in the process of releasing it.
Posted Dec 18, 2025 - 09:12 MST
Investigating
We've seen some reports that following our authentication system migration, some users are getting an "Account Deactivated" error. We have identified that only a small subset of users are seeing this error and are currently investigating the cause. We apologize for the inconvenience and thank you for your patience as we work to complete this migration.